Customer Account Coordinator Guilford, CT Monday - Friday | Flexible Day Shift $70,000 - $80,000 Manufacturing We're recruiting for a Customer Account Coordinator to join an established manufacturer in Guilford, CT. This is an order and account management role responsible for coordinating customer orders from initial entry through production and final delivery. You'll work closely with Production, Scheduling, Purchasing, Quality and Shipping to keep orders accurate, on schedule and moving through manufacturing. What You'll Do Manage customer orders from entry through production and shipment Coordinate production schedules, order requirements and delivery deadlines Maintain accurate order information within the ERP system Monitor active orders and manufacturing timelines Coordinate repeat production orders and new/custom projects Work across Production, Scheduling, Purchasing, Quality and Shipping Resolve production delays, material issues, expedited orders and changing requirements Communicate order status and project updates to customers Ensure specifications and customer requirements are accurately communicated internally Take ownership of assigned orders through successful delivery What We're Looking For Account coordination, order management or manufacturing customer service experience Experience managing customer orders, deadlines and changing priorities Strong organizational skills and attention to detail Experience coordinating across manufacturing departments ERP or order management system experience Strong communication and problem-solving skills Ability to take ownership of orders and follow issues through to completion Printing, labels, graphics or packaging manufacturing experience is strongly preferred Production scheduling, B2B order management or Radius ERP experience is advantageous Schedule Monday - Friday | 8-hour workday Flexible start time Start by approximately 8:30 AM Earlier schedules such as 7:00 AM - 3:00 PM available 100% on-site Apply Click Apply or contact: Sean Mooney 215-999-6430 sean.mooney@axionrecruitment.com

Ref:

2812 Commutable from: Branford, Madison, New Haven, East Haven, North Haven, Wallingford, Clinton and Hamden.

Relevant Job Titles:

Customer Account Coordinator, Account Coordinator, Order Management Coordinator, Customer Service Representative, Customer Service Coordinator, Order Management Specialist, Manufacturing Customer Service Representative, Account Services Coordinator. Applicants must be authorized to work in the United States. Visa sponsorship is not available. IND1 Axion Recruitment is acting as a recruitment agency in relation to this vacancy.

Pay:

$70,000.00 - $80,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Experience:

Account Management:

1 year (Required)

Manufacturing Customer Support:

1 year (Required) Ability to

Commute:

Guilford, CT 06437 (Required)

Work Location:

In person