Overview We are seeking a dedicated and organized Service Coordinator to join our team. In this role, you will serve as a key point of contact for clients and internal teams, ensuring smooth communication and efficient service delivery. The ideal candidate will possess strong customer service skills, proficiency in Microsoft Office, and experience managing phone communications and CRM systems. This position offers an opportunity to contribute to a dynamic environment where attention to detail and excellent communication are valued. Responsibilities Manage daily communication with clients via phone calls, ensuring timely and professional responses. Coordinate service schedules and appointments, maintaining clear records within CRM systems. Utilize Microsoft Office tools to prepare reports, correspondence, and documentation related to service activities. Oversee phone call management, including routing inquiries appropriately and following up on client requests. Collaborate with internal teams to ensure customer needs are met efficiently and accurately. Maintain organized records of interactions and service activities to support ongoing client relationships. Assist in resolving customer issues promptly, providing exceptional customer service at all times. Skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for documentation and communication purposes. Strong customer service skills with a professional and courteous demeanor. Excellent phone communication skills with the ability to manage multiple calls effectively. Experience managing phone call workflows and routing inquiries appropriately. Familiarity with CRM systems for tracking client interactions and service requests. Exceptional organizational skills with attention to detail. Ability to multitask in a fast-paced environment while maintaining professionalism.

Pay:

$800.00 per week

Benefits:

401(k) matching

Work Location:

In person