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SF
South Florida Air Conditoning
Field Service Manager
Career Insights for Customer Service Manager (General)
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Based on Florida data
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What they do
A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$70,903 / year median in Florida
+4% projected growth
Job Description
Field Service Manager South Florida Air Conditoning Boca Raton, FL Job Details Full-time $35 - $50 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Field service equipment repair Management Interpersonal skills Sales In-person customer service Driver's License Supervising experience NATE Certification Technical troubleshooting support Training Technical Proficiency Ductwork Full Job Description Job Overview We are looking for the best of the best. PLease read full discription before applying. Currently seeking a dynamic and dedicated Lead Technician to join our team. As a Lead Technician, you will play a pivotal role in supervising daily operations, supporting team members, and ensuring the highest standards of customer care. Requirements Great attitude Speaks well Great communication skills Superior technical and troubleshooting skills Efficient Specialize in residential equipment repair, replacement, and duct work design Great customer service skills Self-motivating and Driven individual Nate certified Minimum 10 years' experience Managerial experience Great team player Willingness to work and train JR technician. Goal oriented. Great sales skills Great at multitasking Problem solver Thinks outside the box able to perform under high stress and with difficult customer interactions. Clean cut and professional Must be drug free, have a clean drivers license and back ground.