Quantum Fiber Customer Trainee

Quantum Fiber Customer Trainee First Connect Solutions - 2.0 Cape Coral, FL Job Details Full-time $800 - $1,200 a week 1 day ago Benefits Professional development assistance Qualifications Customer communication Full Job Description First Connect Solutions is a leading sales and customer account management firm representing Quantum Fiber, one of the fastest-growing names in high-speed internet and telecommunications. We're looking for energetic, customer-focused individuals to join our team as Quantum Fiber Customer Trainees in Fort Myers, FL. At First Connect Solutions, we value individuals who are great with people, quick thinkers, and natural problem solvers. The ideal Quantum Fiber Customer Trainee thrives in a fast-paced environment, embraces new challenges, and is eager to learn and grow within a team that rewards initiative and professionalism. As an entry-level Quantum Fiber Customer Trainee, this role is perfect for someone who enjoys connecting with customers, finding solutions, and helping clients get the most out of their Quantum Fiber services powered by AT&T. You'll work hands-on with customers to assist with service activations, upgrades, billing inquiries, and account support, while also recommending the best internet and fiber solutions to fit their needs at home or in business. Day-to-Day Responsibilities for our Quantum Fiber Customer Trainee Drive new customer enrollments, service activations, upgrades, and account changes through one-on-one sales conversations Provide personalized customer service and product guidance to ensure a positive experience Identify customer needs and offer tailored Quantum Fiber solutions to enhance satisfaction and connectivity Support existing customers through billing inquiries, troubleshooting, and retention efforts Maintain accurate records of customer interactions, enrollments, and account updates Collaborate with your team to meet service and sales goals while maintaining a customer-first approach Stay up to date on Quantum Fiber products, promotions, and service improvements What We Look For In A Quantum Fiber Customer Trainee A customer-first mindset with strong communication and people skills Interest in technology, internet services, and telecommunications Ability to thrive in a goal-driven environment that combines service and sales Team-oriented individuals motivated to learn and grow into leadership or account management roles Previous customer service, retail, or sales experience is a plus, but not required

Job Type:

Full-time Pay:

$800.00 - $1,200.00 per week

Benefits:

Professional development assistance

Work Location:

In person