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Patio Casual Outdoor Furniture

Administrative & Customer Experience Manager

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What they do

A Customer Experience Manager manages processes used by a company to track customer interactions, improve customer service and build customer loyalty. Reviews sales and marketing interactions with customers. Gathers and analyzes customer feedback and designs practices to improve customer experience.

$52,524 / year median in Florida

+10% projected growth

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Job Description

Administrative & Customer Experience Manager Patio Casual Outdoor Furniture - 3.5 Clearwater, FL Job Details Full-time $24 - $30 an hour 12 hours ago Benefits Health insurance Paid time off Employee discount Opportunities for advancement Qualifications Customer communication Administrative experience Store management Attention to detail Retail management Office experience Full Job Description Patio Casual Outdoor Furniture — Clearwater, FL Full-Time | $24-$30/hour + Bonus | Tuesday-Saturday Patio Casual Outdoor Furniture is a successful, family-owned Clearwater business serving Tampa Bay since 2014. We're looking for an exceptional Administrative & Customer Experience Manager to become a key part of our team. This is more than a desk job. We're looking for someone who is as comfortable managing orders, paperwork, vendors, and workflow as they are talking with customers about furniture, fabrics, colors, and design. What You'll Do Process and manage customer and purchase orders Order furniture and track incoming merchandise Communicate with customers and manufacturers Coordinate with sales, warehouse, and delivery teams Handle warranty, damage, and service issues Maintain accurate paperwork and organized workflows Assist customers in the showroom when needed Help ensure an exceptional customer experience from purchase through delivery Who We're Looking For You are organized, detail-oriented, dependable, personable, and comfortable taking ownership . Strong communication and computer skills are important. Experience in furniture, interior design, retail management, purchasing, office administration, or customer service is a plus. We can teach you furniture. What we're really looking for is good judgment, attention to detail, initiative, professionalism, and someone who genuinely enjoys taking care of customers. Pay & Benefits $24-$30/hour , based on experience Performance bonus program Medical benefits Paid time off Employee discount Growth and advancement opportunities A Family-Friendly Retail Schedule Patio Casual is closed every Sunday and Monday , giving our team two consecutive days off each week. We believe great employees deserve time for family, friends, and life outside of work.
Schedule:
Tuesday-Saturday | Full-Time | In Person As Patio Casual continues to grow, including the possibility of future expansion, this person will take on increasing responsibility and have the opportunity to become a key administrative leader within our family business. If you're looking for a long-term career with a growing local company where your contribution matters, we'd love to meet you. Interested? Contact Anne at 727-871-2663 to discuss the position.
Pay:
$24.00 - $30.00 per hour Expected hours: 36.0 - 40.0 per week
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Bonuses/Stipends
  • Health Insurance
  • Dental Insurance