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PA
Prime Air Conditioning & Refrigeration Inc.
Assistant to service manager/Parts Specialist
Career Insights for Customer Service Manager (General)
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Based on Florida data
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What they do
A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$70,903 / year median in Florida
+4% projected growth
Job Description
Process service call reports and create quotes for repairs. Manage commercial service related projects, assist with purchasing and permitting. Communicating with service technicians. Document and update customer records. Multi tasking. Assist in close out for permitting paperwork. Working in fast pace Air Conditioning company. Attendance and punctuality a must! Positive and constructive ideas are welcomed.