Employment Office Clerk - Lakeland Publix Super Markets, Inc. - 3.9 Lakeland, FL Job Details Full-time $18.70 - $25.85 an hour 7 hours ago Qualifications Candidate pipeline management In-person customer service Direct client contact Internal employee customer service HR support Entry level Client interaction via phone calls Collaboration with hiring managers Full Job Description The Employment Office provides signature customer service to job seekers and hiring managers throughout Publix's corporate offices, distribution centers, manufacturing facilities, and stores. Within the department, the Employment Office Clerk impacts a candidate's experience and initial impressions of Publix. Ideal candidates for this role have strong customer service skills including professionalism, patience, and a people-first attitude. They should possess a strong work ethic and have a positive and flexible demeanor to handle a fast-paced and evolving environment. In our offices, we value in-person interactions, similar to those our store associates have with customers. This role is a face-to-face, office-based position, located at Publix's Lakeland corporate office. What you'll do: coordinate applicant processing and paperwork, and facilitate employment screening processes professionally answer and respond to a large volume of customer calls daily create, monitor, and facilitate activity related to job requisitions coordinate contingent workforce provide premier customer service to hiring managers, department administrators, and applicants while multitasking various responsibilities