A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
Are you a creative individual ? Do you have a passion for photography and sales? Do you enjoy leading and supporting a team? Then picture yourself here , by joining the JCPenney Portraits team! We are currently seeking a full-time Studio Manager.
Our Studio Managers Enjoy:
E ligible for medical, dental, and life insurance benefits Paid photography and sales training Competitive pay and sales incentives Flexible schedules Host store and studio discount
Job Description:
The Studio Manager manages and leads the operation and staff of a portrait studio in a host environment. As a Studio Manager, you will… Provide remarkable customer service throughout the photographic, sale, and delivery experience Follow established operational processes for scheduling, hiring, training, selling, and photography Manage performance and develop the skills of Team Members Accountable for the studio's ability to achieve results (sales average, customer satisfaction…)
The Skills You'll Bring:
Minimum 18 years of age High school diploma, GED, or equivalent ; college degree preferred 2+ years previous supervisory, retail, sales, service, or photography experience preferred Ability to work a varied schedule, including days, evenings, holidays, and weekends Strong communication and collaboration skills Ability to quickly develop rapport with children and adults Strong math and intermediate computer skills (e.g., navigation, data entry, and specifically Microsoft Excel)
Pay Rate:
$22.00 This position will accept applicants on an ongoing basis until filled. Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it's the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications, without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or other characteristic covered by law. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.
