Front End Supervisor Broward Meat & Fish North Lauderdale, FL Job Details Full-time From $16 an hour 1 day ago Benefits Health insurance Paid time off Qualifications Customer communication Cash amount verification Basic math Supervising experience Cash register operations Team management Retail management Full Job Description Front End Supervisors are responsible for supervising all cashiers, customer service clerks, and baggers, and managing all front end operations. Candidates should have excellent management and problem-solving skills, a great attitude towards customer service, and be able to enforce staff compliance with all company rules and policies. Candidates with experience in retail strongly preferred. English fluency required.

Front End Supervisor Responsibilities Include:

• Supervising front end employees, ensuring that all checkout procedures are done accurately and efficiently, and approving voids, refunds, and exchanges;
• Providing excellent customer service, including helping direct customers when questions arise, helping to bag groceries when short-staffed, and resolving customer complaints in a professional manner;
• Ensuring that all front end employees are providing excellent customer service by greeting customers, working efficiently, and presenting themselves in a courteous and pleasant manner;
• Monitoring cash handling procedures and performing register audits as needed;
• Creating or adjusting suitable work schedules for front end employees;
• Coordinating front end break schedules;
• Changing scheduled shifts when necessary to ensure full coverage in all front end positions;
• Ensuring front end is clean and neat at all times;
• Training all front end employees on POS system, shortage control policies, and other front end procedures, company policies, and equipment, etc.;
• Facilitating communication between the corporate office, other management, and front end staff;
• Providing input on hiring and firing decisions.

Front End Supervisor Requirements:

• Customer service or cashier experience.
• Prior supervisory experience preferred.
• Ability to read, write, and perform basic mathematical calculations.
• The ability to handle transactions accurately and responsibly.
• The ability to work under pressure.
• Outstanding problem-solving skills.
• Excellent management skills.
• Effective communication skills.
• Exceptional customer service skills.
• Must be available to work evenings, weekends, and holidays as needed.
• Spanish fluency is not necessary, but would be an asset!
• Work involves frequent walking, standing, bending, reaching, and lifting and carrying products weighing up to 25 pounds, and interaction with customers and fellow employees.

Job Type:

Full-time Salary:

starting at $16.00/hour, depending on experience

Job Type:

Full-time Pay:

From $16.00 per hour

Benefits:

Health insurance Paid time off Application Question(s): Years of retail experience? Years of management experience? Please list all days and time you are NOT available to work.

Language:

English (Required) Ability to

Commute:

North Lauderdale, FL 33068 (Required)

Work Location:

In person