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Crawford Thomas Recruiting

Client Experience & Marketing Coordinator

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Job Description

Client Experience & Marketing Coordinator Location:
Orlando, FL Schedule:
Monday-Friday | 9:00 AM - 5:00
PM Pay:
$20/hour About the Role We're seeking an organized, customer-focused professional to support both client experience and marketing efforts. This position is perfect for someone who enjoys helping customers, staying organized, and contributing to a collaborative team in a fast-paced office environment. Key Responsibilities
  • Answer incoming calls and provide friendly, professional customer service.
  • Respond promptly to emails and voicemail messages.
  • Manage social media accounts by responding to customer comments and messages.
  • Assist with email marketing campaigns, including creating, scheduling, and monitoring communications.
  • Build positive relationships with clients and prospective customers.
  • Provide administrative support and assist with daily office operations.
  • Maintain organized records and ensure timely follow-up on customer requests.
  • Represent the company professionally across all communication channels. Qualifications
  • 1-2 years of experience in customer service, administrative support, marketing, or a related field.
  • Excellent written and verbal communication skills.
  • Experience managing social media platforms for a business.
  • Familiarity with email marketing platforms is a plus.
  • Strong organizational and multitasking skills.
  • Proficiency with Microsoft Office and the ability to learn new software quickly.
  • Dependable, detail-oriented, and a team-oriented professional.