Client Experience & Marketing Coordinator Location:
Orlando, FL Schedule:
Monday-Friday | 9:00 AM - 5:00
PM Pay:
$20/hour About the Role We're seeking an organized, customer-focused professional to support both client experience and marketing efforts. This position is perfect for someone who enjoys helping customers, staying organized, and contributing to a collaborative team in a fast-paced office environment. Key Responsibilities
- Answer incoming calls and provide friendly, professional customer service.
- Respond promptly to emails and voicemail messages.
- Manage social media accounts by responding to customer comments and messages.
- Assist with email marketing campaigns, including creating, scheduling, and monitoring communications.
- Build positive relationships with clients and prospective customers.
- Provide administrative support and assist with daily office operations.
- Maintain organized records and ensure timely follow-up on customer requests.
- Represent the company professionally across all communication channels. Qualifications
- 1-2 years of experience in customer service, administrative support, marketing, or a related field.
- Excellent written and verbal communication skills.
- Experience managing social media platforms for a business.
- Familiarity with email marketing platforms is a plus.
- Strong organizational and multitasking skills.
- Proficiency with Microsoft Office and the ability to learn new software quickly.
- Dependable, detail-oriented, and a team-oriented professional.