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Massey Services, Inc.

Multi Family Senior Account Manager

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Based on Florida data

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What they do

A Customer Service Account Manager manages customer service for assigned customer accounts. Provides a point of contact for customers and manages communication regarding customer orders and accounts. Handles customer service requests and maintains account and order records.

$65,034 / year median in Florida

-11% projected decline

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Job Description

Multi Family Senior Account Manager Massey Services, Inc. - 2.6 Orlando, FL Job Details Full-time 22 hours ago Benefits Paid training Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer communication Customer relationship building Referral-based lead generation Sales referrals Networking through cold outreach In-person customer service Account development High school diploma or GED Cross-selling Driver's License B2B business model Initial Contact (sales skills) B2B sales Prospecting Client acquisition Networking through strategic partnership building Corporate sales environment Client referrals Sales follow-up Experience with customer site (as sales environment) Client interaction via phone calls Full Job Description Multi Family Senior Account Manager Selling services to the Apartment/Condo Marketplace as Supplier/Vendor of Pest and Termite Services. Massey Services, Inc. services residential, commercial, and apartment/condo marketplace throughout Florida, Georgia, Alabama, Louisiana, Texas, North & South Carolina, Virginia, Tennessee and Oklahoma. We are one of the nation's largest Pest Prevention Companies. We provide pest, termite, Lawn/tree/shrub fertilization, and irrigation services to over 800,000 customers. Due to our continued growth and expansion, we currently have great opportunities to join our TEAM of professional Multi-Family Sales Representatives. B2B outside sales experience required and multi-family industry preferred. We offer a competitive compensation plan—including paid training—along with an excellent benefits package including: Company Vehicle Medical, Dental and Vision Company paid Life Insurance, Paid Vacation, Holidays and Sick days Short- & Long-Term Disability 401(k) Retirement Plan with company matching funds Flexible Spending Accounts, Tuition Reimbursement Program, and many more
Job Functions and Requirements:
New Account Development through: Developing and managing a sales funnel to meet specific monthly sales targets Maintaining ongoing relationships with internal and external partners to ensure all contractual obligations and targets are being met Identifying and driving strategic sales opportunities at targeted multifamily properties Local representation at industry association and client events Develop strong, ongoing relationships with prospects and current customers Telephone, email, and social media utilization to generate meetings Providing proposals and managing pipeline through Salesforce Networking and participation in local apartment industry functions Ability to sell on value and services offered, Cross Selling Asking for referrals Strategic Partner Development Working with a team Using LinkedIn and other business networks to pursue professional Relationships Skills Needed Strong visual and verbal communication skills Outstanding face-to-face client communication skills required Proven track record of successfully managing customer relationships Able to work independently with a structured strategic plan Ability to work with property management professionals through all channels Organized, process oriented and ability to facilitate timely follow up Ability to speak clearly with accurate pronunciation of words and syntax Active listener capabilities Leaving a lasting impression and impact, having presence Comfortable calling on decision makers Ability to lead and steer a conversation Ability to fit in with a multi-state team of Sales Reps Attitude Self-confident Positive outlook High self-awareness Does not make or accept excuses Self-starter Massey Services is an
Equal Opportunity and Drug Free Employer Job Type:
Full-time Benefits:
401(k) matching Dental insurance Disability insurance Health insurance Paid time off Tuition reimbursement Vision insurance
Education:
High school or equivalent (Required)
Experience:
B2B sales: 1 year (Required)
License/Certification:
Driver's License (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Professional Development
  • 401(k) Plans