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EC
Ever'man Cooperative Grocery & Cafe
Cafe Counter
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Supervisor
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Based on Florida data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$51,982 / year median in Florida
+4% projected growth
Job Description
Responsibilities Customer Service
- Provide attentive and courteous customer service
- Maintain case displays
- Assist in hot entrée service
- Keep all counter aspects neat and clean
- Sample deli items
- Make juices, smoothies, and sandwiches quickly and efficiently Stocking
- Put away orders as necessary
- Label paper and plastic items as needed
- Organize as needed
- Pack and face Grab & Go items and bakery items
- Prep Juice Bar items. Salad/Sandwich Bar
- Follow safe food handling guidelines
- Work with Shift Coordinator to assist in the daily workflow
- Maintain back stock of all items Other Duties
- Participate in departmental and storewide meetings and trainings
- Participate in departmental inventories and projects
- Other tasks as assigned by Deli Manager/Counter Supervisor/Shift Coordinator Job Qualifications
- Customer service experience
- Able to work well in a team to achieve departmental goals General Qualifications
- Demonstrated ability to handle multiple demands
- Organized, attention to detail.
- Familiarity with natural and organic foods
- Self-motivated, organized, responsible, flexible
- Regular, predictable attendance with ability to work a flexible schedule to meet the needs of the business.
- Ability to project friendly, outgoing personality
- Written and spoken English proficiency