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CC
Classic Car Wash & Detail Center
Assistant Manager/Manager
Career Insights for Retail Customer Service Manager
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Scorecard
Based on Florida data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$53,597 / year median in Florida
+20% projected growth
Job Description
Job Summary We are seeking a dynamic and energetic Assistant Manager/Manager to supervise a Full Service Car Wash and Detail Center . It is important that this individual has experience in all aspects of management and customer service. We are a family -owned business and treat our customers with the utmost respect. This role offers an exciting opportunity to for the right person to oversee daily operations, manage staff and drive overall business success. This paid position provides a platform to develop managerial expertise while contributing to a fast-paced environment where quality is #1. Responsibilities Supervise daily operations Lead, train, and motivate staff in customer service, and safety protocols Support staff as needed to enhance customer satisfaction Skills Proven experience in the service and managerial sector with supervisory responsibilities Strong knowledge of quality control Excellent customer service skills with the ability to handle guest concerns professionally Effective team management skills including training, supervising and leadership capabilities Strong communication skills for managerial communication with staff and customers This role offers an engaging opportunity to grow your career in a fast paced environment while making a positive impact on every guest experience.