Working Electrical Service Manager Boswell Electric LLC —

Covington, GA Job Details Employment Type:

Full-Time Compensation:

$40,000 management salary + production and sales commission

Earning Potential:

Approximately $70,000-$100,000+ based on performance

Sign-On Bonus:

Up to $2,500

Work Location:

In person / field-based This is a working management position . It is not a desk-only leadership role. You will spend a significant portion of your week in the field running service calls, selling work, troubleshooting difficult jobs, supporting technicians, and inspecting workmanship while also leading the service department. Position Summary Boswell Electric is looking for an experienced electrician who is ready to do more than run calls. We need a leader who can produce, coach, solve problems, hold people accountable, and raise the standard of the entire field team. The right person is technically strong, comfortable with customers and sales, calm under pressure, organized, coachable, and willing to take ownership when something goes wrong. You will be responsible for helping our technicians succeed while protecting the customer experience, job quality, schedule, profitability, and reputation of Boswell Electric. If you want a leadership title without leadership accountability, this will not be the right position. If you want an opportunity to help build a high-performing service department while continuing to earn based on your own production and performance, we want to meet you. About Boswell Electric Boswell Electric LLC is a growing residential and commercial electrical company serving communities throughout the east and south Atlanta area.

Our standard is simple:

Built on Trust. Proven Through Excellence. We believe excellent service means more than completing electrical work. It means showing up prepared, communicating clearly, protecting the customer's property, performing safe and professional workmanship, documenting the job correctly, and doing what we said we would do.

Our team is built around:

Service. Safety. Accountability. Workmanship. Communication. Growth. Talent matters here, but talent without character, accountability, and a willingness to improve is not enough. Success Looks Like A successful

Working Service Manager:

Keeps technicians productive, supported, trained, and accountable. Runs and sells service work personally while helping the department grow. Addresses callbacks, complaints, failed inspections, delays, and workmanship concerns quickly. Coaches technicians instead of simply fixing their problems for them. Ensures work is safe, code-compliant, clean, documented, and completed correctly. Holds the same standard for every team member. Tracks performance and uses real numbers instead of assumptions. Communicates problems early and brings solutions instead of excuses. Protects the trust Boswell Electric has built with its customers. Objectives You will be expected to: Perform residential and commercial electrical service and troubleshooting. Diagnose problems and present customers with legitimate, clearly explained solutions. Provide estimates and sell appropriate electrical work without high-pressure tactics. Support technicians with technical questions and difficult service calls. Conduct ride-alongs, job checks, coaching, and field training. Inspect workmanship and correct performance issues. Manage callbacks and customer escalations. Help control routing, job progress, delays, materials, and field obstacles. Review technician performance and departmental scorecards. Enforce Boswell Electric procedures and operating standards. Ensure jobs are properly documented and closed out. Help develop technicians into stronger electricians, communicators, and service professionals. Communicate clearly with office leadership and ownership about department performance and problems. Competencies We are looking for someone who demonstrates: Leadership — You can set expectations, coach people, have difficult conversations, and follow through. Accountability — You own results instead of blaming technicians, customers, dispatch, or circumstances. Technical Ability — You can diagnose electrical problems and provide guidance other electricians can trust. Customer Service — You can communicate with homeowners and business owners professionally and respectfully. Sales Ability — You can explain value, give customers options, and confidently ask for the work without pressure or manipulation. Organization — You can manage multiple technicians, jobs, customer issues, and priorities without letting details disappear. Emotional Control — You remain professional when jobs, customers, or employees become difficult. Coachability — You are willing to follow an operating system, receive feedback, measure performance, and continue improving. Workmanship — You care about details and expect work your team would be proud to install in their own homes. Education and Experience Strong candidates will have: Experience with Service Titan Significant hands-on electrical service experience. Strong residential troubleshooting and service knowledge. Experience estimating and selling electrical work. Previous leadership, field supervision, service management, or foreman experience. Working knowledge of electrical codes and safe work practices. Strong verbal and written communication skills. Experience coaching or developing other electricians. A valid driver's license and acceptable driving record. Electrical licensing and advanced industry credentials are strongly valued. Boswell Total Rewards Depending on position requirements and eligibility, compensation and support may include: $40,000 annual management salary. Production-based commission opportunity. Sales commission opportunity. Approximately $70,000-$100,000+ total earning potential based on performance. Up to $2,500 sign-on bonus. Company vehicle and fuel. Company technology including laptop/iPad as applicable. Uniforms. Boot allowance. Licensing and professional-development support. Opportunities for increased leadership responsibility as the company grows. High performance creates opportunity at Boswell Electric. Physical Requirements This is an active electrical field position and may require standing, walking, climbing ladders, entering attics or crawlspaces, lifting electrical materials and equipment, working outdoors, and performing normal physical duties associated with residential and commercial electrical service. Reasonable accommodations may be made when appropriate. Equal Employment Opportunity Boswell Electric LLC is an equal opportunity employer. Employment decisions are based on qualifications, performance, business needs, and the ability to meet the standards of the position. Apply If you are an experienced electrician who wants to lead from the field, develop people, produce results, and help build a stronger electrical company , we want to hear from you. Apply through Indeed with your current resume and relevant electrical and leadership experience.

Pay:

$70,000.00 - $100,000.00 per year

Work Location:

In person