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Surge Staffing
Bilingual Onsite Supervisor
Career Insights for Customer Service Supervisor
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Based on Georgia data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$54,399 / year median in Georgia
+1% projected growth
Job Description
Surge Staffing is committed to connecting great employees with great customers. It is our range of services that has proven our leadership among the staffing industry. Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, we are equipped to manage workforces by providing customized business solutions. The hours will be 6am-3pm The Onsite Supervisor is primarily responsible for effectively meeting the temporary help and/or training needs of a major Surge client. Specifically, the individual in this position: 1) delivers high quality service to the customer and temporary employees by matching the skills of temporaries to customer needs 2) develops and retains business by providing outstanding customer service 3) performs a variety of administrative tasks that support the overall mission of quality service and performance. Additionally, the On-Site Supervisor may supervise one or more On-site Staffing Specialists.