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Lavender Hill SpaSalon

Customer Service/Guest Care Coordinator

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Job Description

Team Associate dedicated to implementing the customer service initiatives and improving the guest experience at Lavender Hill SpaSalon. Assist owner/manager with daily paperwork and marketing strategy. Passionate about Aveda and serving guests. Supports salon by building foundations for retail success.
Primary Responsibilities:
Act as guest service representative for front desk, phone inquiries and emails Spearhead guest service initiatives and new marketing/product launches Collaborate with owner and spa and salon managers on issues critical to the overall sucess of the business Manage front retail space to create an inviting and relaxing atmosphere Responsible for creating the weekly/monthly schedule of guest service employees Passionate about Aveda and serving guests Assist owner in ordering and restocking spa and salon supplies and retail products
Job Skills and Qualifications:
Positive attitude Dependable Fast learner Attention to detail Open to constructive coaching and feedback Love for people
Job Type:
Part-time Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred)
Work Location:
In person