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Shift Supervisor (1424, Kailua-Kona) $1000 Hiring Incentive!!!
Career Insights for Retail Customer Service Manager
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Scorecard
Based on Hawaii data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$62,578 / year median in Hawaii
+18% projected growth
Job Description
Join our team and earn a $1,000 hiring bonus over your first 120 days! Start your next opportunity with us and get rewarded along the way. This limited-time hiring bonus is available for eligible positions and locations for conditional offers signed between September 1 and December 31, 2026 . Eligibility requirements apply, and bonus payments are subject to applicable payroll taxes. We are currently seeking Shift Supervisors to join our team at the Holoholo Market - Outrigger Kona location! The Shift Supervisor is responsible for assisting the store manager in maintaining a positive environment, which provides fast, efficient and friendly service for both our customers and team members. Shift supervisors work with the store manager and assistant manager for the day-to-day supervision of the front end, overseeing the functioning of the cash registers and supporting equipment, and all duties of the cashiers. Shift supervisors assist in training, customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our company values. Supervisors set the example for associates and ensures that the standards of excellent customer service under the Company's World Class Service Program are achieved. This position directly supervises team members and acts as the manager on duty in the absence of the store manager.
Qualifications:
Minimum one year of retail experience, previous cashier experience preferred. High school diploma and/or equivalent experience preferred. Basic computer skills required. Must have open availability and be able to work overtime, including weekends, evenings and special events as needed. Well-organized and detail-oriented and able to multi-task. Must be able to lift up to 30lbs and frequently bend and twist from the waist. This position will require frequent standing and use of hands and arms. Must have excellent verbal and written communication skills. Must possess a valid TB Clearance. Benefits include competitive wages, flexible schedules, medical insurance, paid vacation, 401k retirement plan with a company match, advancement opportunities, and more! To apply, please send in your resume as a PDF via this posting or apply in person at the Holoholo Market - Outrigger Kona store.
•The advertised rate of this posting consists of a starting base pay rate of $18.00, plus a premium of $3.00 that is currently offered for this location. The premium is not included when determining compensation for non-worked hours, including, but not limited to, compensation for PTO (Sick/Vacation), non-worked Holidays, FMLA and Worker's Compensation. Compensation for all non-worked hours is calculated on the base pay rate only, not the advertised rate of this posting. With a commitment to diversity and inclusion, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, gender identity, sexual orientation, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by federal, state or local laws. #
FP Pay:
From $21.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): (Yes/No) Are you at least 18 years or older? (Yes/No) Do you now or in the future require visa sponsorship to continue working in the United States? Do you have Open/Flexible Work Availability? (this includes open-close, Monday-Sunday, weekends and holiday availability). If not, please provide your work availability times for a full work week Monday-Sunday. Ability to
Commute:
Kailua-Kona, HI 96740 (Required)
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Other Retirement and Savings
- Health Insurance