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Iowa Focus

HCBS Residential Service Coordinator

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Supervisor

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Based on Iowa data

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$56,344 / year median in Iowa

-1% projected decline

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Job Description

Overview •Hiring Bonus $2,000 •Bonuses are paid out as early as the FIRST and
SECOND CHECK!
Join our growing team to guide caregivers in providing life enhancing services to individuals affected by disabilities in a community setting. Help others learn how to cook, maintain their home, grocery shop, maintain hygiene needs, explore hobbies, exercise, participate in leisure activities in the community and grow as an individual. The right person for the Service Coordinator position must have strong organizational skills, time management, and problem solving and communication skills. The position requires creativity, patience, and flexibility. The Service Coordinator involves both office and direct support hours each week, as well as on-call responsibilities. Most teams are small, focusing on 3-6 members so that individual attention can focus on specific needs. This is a great position for direct support providers interested in moving into management. Candidate must pass all state required background checks, have a high school diploma or GED, reliable vehicle and vehicle insurance. All training compensated, and Hiring Bonus of up to $2k paid over the 1st 6 months.
EOE Pay:
$23.00 - $24.50 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Mileage reimbursement Paid time off Vision insurance
Work Location:
In person