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KT
Kwik Trip
Guest Service Leader #818
Entry-Level JobVerifiedNo experience needed
Career Insights for Retail Customer Service Manager
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Scorecard
Based on Iowa data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$58,818 / year median in Iowa
+19% projected growth
Job Description
Already a Kwik Trip Coworker?
Follow this link to apply:
myapps.kwiktrip.comLocation:
Kwik Star 818Shift:
Variable Leadership Experience:
[[req_empExperience]]Pay Range:
$15.90 to $22.26 Actual pay will be based on various factors, such as a candidate's qualifications, skills, competencies, proficiency for the role, and internal equity. In addition to base pay, Kwik Trip gives 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker's gross annual wage depending on company profitability and offers a comprehensive benefits package, including health insurance, 401k, paid time off, and more.Shift Manager:
Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Shift Managers delegate tasks, train coworkers, resolve customer complaints, troubleshoot register or transaction issues, set the example for excellent customer service, ensure the team focuses on achieving daily goals, assist with merchandising, and most importantly ensure that the highest quality of customer service is being met on a daily basisRequirements:
- Great people skills
- Enjoy a fast paced work environment
- Ability to problem solve challenges and shift priorities quickly
- Desire to help others
- Maintain a clean and inviting store
- 6 months retail experience including customer service and money handling
- Ability to get others motivated to complete tasks and meet goals
- Lift up to 50lbs, walk/stand up to 8-10 hours per day Kwik Trip has rated as a Top Workplace several years running, both nationally and in the states that we operate.