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International Paper

Customer Account Coordinator

Entry-Level JobVerifiedNo experience needed

Pay: $48,300–$64,400/yr

Posted: 3 weeks ago

Location: Aurora, IL (Onsite)

Last Updated: 4 days ago

Hours: Full-Time

Expires: 10/10/2026

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$57,454 / year median in Illinois

-1% projected decline

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Job Description

Customer Account Coordinator International Paper - 3.4 Aurora, IL Job Details Full-time $48,300 - $64,400 a year 22 hours ago Qualifications Customer records maintenance Managing customer accounts Customer communication Customer relationship building Account maintenance Customer order taking Logistics customer service Sales order data entry Purchase order management Order shipping High school diploma or GED Managing clients in a customer support role Manufacturing facility experience Sales quoting Customer engagement Customer relationship management Handling customer service requests Collaboration with manufacturing teams Logistics order management Order issue resolution Handling account queries Manufacturing Entry level Quality data entry Manufacturing purchasing Customer data entry

Full Job Description Position Title:

Customer Account Coordinator Pay Rate :

$48,300 - $64,400 Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.

Category/Shift :

Salaried Full-Time Physical Location:

Aurora, IL The Job You Will Perform:

Responsibility to communicate with customers, estimate and enter orders, and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing and shipping operations; has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries. Take customer orders either directly from customers or account managers. Place orders on a timely basis for purchases of materials and supplies to be used in production. Communicate with customers regarding issues such as order status, estimates and quotations, order changes and confirmations, as well as any complaints or questions. Process purchase orders, coordinate account credits, and maintain customer data. Work with production staff and utilize KIWI system to achieve on-time customer deliveries.

The Skills You Will Bring:

High school diploma or GED Preferred experience working in a manufacturing environment Preferred computer data-entry experience Preferred experience in the corrugated box industry Entry level customer relations experience. Action Oriented Being Resilient Customer Focus Instills Trust Perseverance