Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
ET
E-Z Tech Paintless Dent Removal & Collision
Front Desk & Parts Coordinator (Customer Service)
Career Insights for Customer Service Supervisor
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Illinois data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$57,454 / year median in Illinois
-1% projected decline
Job Description
Front Desk & Parts Coordinator (Customer Service) E-Z Tech Paintless Dent Removal & Collision Glen Ellyn, IL Job Details Full-time $25 - $28 an hour 1 day ago Benefits Paid holidays Health insurance Paid time off Professional development assistance Opportunities for advancement Qualifications Office activity coordination Greeting customers Attention to detail Dealership experience Office phone management Full Job Description EZ Tech Paintless Dent Repair & Collision is a growing Glen Ellyn shop known for high-quality repairs and outstanding customer service. We're looking for a Front Desk & Parts Coordinator to be the first point of contact for our customers and the organizational hub that keeps repairs moving. If you're personable, detail-oriented, and comfortable juggling phones, parts, and paperwork, we'd like to meet you. What You'll Do Greet and assist walk-in customers professionally Answer incoming calls and schedule appointments Receive and process customer payments Coordinate parts ordering, returns, and vendor communication Track repair progress and keep customers updated Maintain organized repair orders, invoices, and office records Support front office and administrative operations Coordinate with technicians, insurance companies, and vendors to keep repairs running smoothly What We're Looking For Strong customer service and communication skills, in person and on the phone Organized and reliable, with careful attention to detail Comfortable multitasking in a busy shop environment Experience in an auto body, collision, dealership, or service-shop setting is a plus Familiarity with parts ordering or payment processing is a plus, but we'll train the right candidate Compensation & Benefits Salary range of $52,000-$60,000 annually, based on experience Health insurance Paid time off and holidays Compensation review and potential salary increase at your 6-month performance review Performance-based growth and advancement opportunities within an expanding company
Pay:
$25.00 - $28.00 per hour Expected hours: 40.0 per weekBenefits:
Health insurance Paid time off Professional development assistanceWork Location:
In personBenefits
- Paid Time Off (PTO)
- Professional Development
- Health Insurance
- Dental Insurance