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European Service At Home Inc

Home Service Supervisor

Entry-Level JobVerifiedNo experience needed

Pay: $25/hr

Posted: 3 weeks ago

Location: Grayslake, IL (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/22/2026

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$57,454 / year median in Illinois

-1% projected decline

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Job Description

Home Service Supervisor European Service At Home Inc - 3.6 Grayslake, IL Job Details Full-time $25 an hour 2 hours ago Benefits Paid training Health insurance Dental insurance Paid time off Vision insurance Bereavement leave Life insurance Qualifications Computer operation Customer communication Team supervision Writing skills English High school diploma or GED Computer skills Clerical experience Task assignment Stakeholder relationship building

Full Job Description Description:

Be a Hero and Make a Difference for the Elderly With Your Work European Service at Home, an Illinois leader of In-Home Services, is currently searching for a committed Care Coordinator at our local Grayslake office. ESAH is an In-Home Service organization dedicated to fulfilling care needs so seniors can continue living at home. Our employees enjoy a work culture that promotes diversity and quality client service. The ideal candidate will perform responsive and compassionate customer service to our Senior Clients and will be equipped to handle case management and direct supervision of Home Care Aides.

WAGE:

$25ph on start, based on experience

ESSENTIAL FUNCTIONS

As a Case Coordinator, you will: Work in a team environment to assure the accomplishment of the office's workload and goals Build and foster trusted, client-centered relationships to keep clients engaged in care services based on the Care Program Serve as a resource for technical questions, applications, and problem-solving Evaluate, Plan, Coordinate, and Manage Homecare Aides to ensure the client's and the company's best interests Maintain a good standing relationship with the Community Care Unit Ensure that client and employee records are complete and current

Requirements:

SKILLS :

Excellent reading and writing skills Thoughtful people skills Organizational and multitasking under tight deadlines Basic computer and office experience Ability to effectively delegate

QUALIFICATIONS

: Excellent communication in English Bilingual is a plus High School diploma

ESAH BENEFITS

: Paid training Health insurance, Dental, Vision, Life Insurance PTO Bereavement pay Vacation Paid Career growth Bi-weekly direct deposits