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Creative Financial Staffing

Customer Care

Job Description

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Customer Care Administrator Why This Opportunity Stands Out:
Build long-term experience within the insurance and compliance field Support customers through important life events, policy updates, and claims processes Gain exposure to insurance operations, policy administration, and regulatory requirements Join a stable organization with a collaborative, team-oriented culture Enjoy a diverse role that blends customer service, problem-solving, and administrative responsibilities Work closely with experienced leaders and industry professionals Key Responsibilities for the
Customer Care Administrator:
Respond to customer inquiries regarding policies, account activity, and service requests Process beneficiary, ownership, address, and other policy maintenance changes Assist with claims administration and review documentation for accuracy and completeness Maintain records and customer correspondence within Salesforce and internal systems Research and resolve customer issues while ensuring compliance with company and regulatory standards Qualifications for the
Customer Care Administrator:
3+ years of customer service experience in a professional environment Experience working with CRM systems; Salesforce experience preferred Strong attention to detail and ability to manage multiple priorities Insurance industry experience is highly valued and strongly preferred Ability to maintain accuracy and compliance while handling sensitive customer matters #CustomerCareAdministrator #CustomerServiceJobs #InsuranceJobs #AdministrativeJobs #CustomerSupport #SalesforceJobs EB-3463203291
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