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LL
LTFMGTCO LTF Club Management Co, LLC
Recovery Coordinator
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Supervisor
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Scorecard
Based on Illinois data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$57,454 / year median in Illinois
-1% projected decline
Job Description
Position Summary The LT Recovery Coordinator delivers the highest customer service to all members and guests through professional greetings, account Maintenance, and extensive, knowledge on LT Recovery products and services. In addition, maintains the day by day operations of the LT Recovery space and client accounts. The position Holder must anticipate member needs and interests regarding LT Recovery Products and Services. The LT Recovery Coordinator maximizes scheduling productivity and assist the Life Clinic Coordinator when needed. Job Duties and Responsibilities LT Recovery Daily Operations
- Open and Closes the LT Recovery Space
- Maintains cleaning schedule and turns into Personal training Manager daily.
- Ensures all equipment, products are "Like New" and submits work orders if needed of repair or fixing.
- Orders supplies for LT Recovery Space
- Knowledge on Products/Services offered within LT recovery LT Recovery Front Desk Operations
- Answers all LT Recovery phone calls and checks voice messages daily.
- Checks Members in and Out for all LT Recovery Services.
- Schedules clients for appointments for LT Recovery Services.
- Uses Professional Email daily for Professional communication.
- Process Client paperwork, and client file management with care.
- Process Transactions payments for products and services for LT Recovery Services.
- Expert in Client accounts and management of clients' accounts. Member Engagement
- Greets and checks in members with a warm and professional greeting.
- Excellent customer service skills, while developing relationship with members, clients and guests. Ownership of LT Recovery Events and communication to team members and members regarding LT Recovery.
- Member/client assist on setup equipment.