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BT
Bedwell Tree Service
Office Assistant
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Supervisor
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Scorecard
Based on Illinois data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$57,454 / year median in Illinois
-1% projected decline
Job Description
Customer Service & Office Coordinator Good employees are hard to find! That's why we're willing to wait for the right one. This isn't an ad for someone looking for "just another office job." We're looking for someone who takes pride in their work, enjoys helping people, stays organized under pressure, and wants to be part of a company where their effort truly matters. If you're dependable, hardworking, and you've ever found yourself thinking, "There has to be a better place to work," we'd love to meet you. You don't have to be actively looking for a new job—if you're simply curious about what's out there, this may be the opportunity you've been waiting for. At Bedwell Tree Service, we're building more than a business. We're building a team that enjoys coming to work, supports one another, and celebrates success together. As we continue to grow, we're looking for someone who wants to grow with us. What You'll Be Doing Answer incoming customer phone calls with professionalism and care Schedule appointments and communicate with customers Process JULIE (811) utility locate requests Complete utility line drops Prepare billing and invoices Keep customer records organized and accurate Support our estimators and field crews with administrative tasks Help keep the office running smoothly every day What We're Looking For Outstanding customer service skills Strong communication and people skills Highly organized and detail-oriented Ability to multitask in a fast-paced environment Comfortable using computers and learning new software Positive attitude and willingness to learn Someone who takes ownership of their work without needing to be micromanaged Why You'll Love Working Here Family-friendly, team-oriented culture Paid Time Off Paid Holidays 401(k) with a 4% company match Health insurance coming soon Vision and dental insurance coming soon Stable, year-round employment Opportunities for advancement as our company continues to grow Leadership that values hard work, honesty, and treating people with respect Pay Competitive pay based on experience. If you're looking for a place where your work is appreciated, your teammates have your back, and you can build a long-term career instead of just punching a clock, we'd love to hear from you. Apply today and let's have a conversation.