Required Education-Bachelor's degree in Mass Communication / Media Studies or a related field.

Qualifications-10+ years in senior marketing, brand leadership, or commercial operations, with a focus on omnichannel strategy and customer experience (CX)

• Demonstrated success scaling global brands, launching new categories, and leading integrated marketing systems in fast-paced, matrixed organizations
• Strong strategic, analytical, and project management skills
• Adaptable to using project management platforms such as Monday.com
• Exceptional communication and interpersonal skills with proven ability to influence without authority
• Experience uniting creative, sales, product, and operations teams around a clear point of view.

Required Skills-Omnichannel Strategy & Customer Experience (CX): Proven ability to design and scale integrated marketing systems with a focus on frictionless customer experiences

• Strategic Leadership:

  Expertise in long-term planning, data analysis, and translating insights into actionable strategies that drive business growth

• Executive Communication:

  Exceptional written and verbal communication skills; able to craft compelling narratives for executive audiences and other stakeholders

• Relationship Building:

  Strong interpersonal skills; quickly establishes credibility and fosters collaboration across all levels and geographies

• Operational Excellence:

  Advanced project management and organizational skills, focused on efficiency, accountability, and results
• Additional Skills (from Qualifications
• Strong strategic, analytical, and project management skills
• Adaptable to using project management platforms such as Monday.com (also Maestro)
• Exceptional communication and interpersonal skills with proven ability to influence without authority
• Experience uniting creative, sales, product, and operations teams around a clear point of view.

The Senior Manager, Omnichannel Marketing and Customer Experience (CX), will play a pivotal role in shaping and executing integrated marketing strategies, driving brand growth, and aligning cross-functional teams. This part-time role (15-20 hours per week for 6 months) is ideal for a marketing leader with deep experience in omnichannel strategy, customer experience, and marketing execution. The position will report to the Global Strategic Marketing Omnichannel Lead.

Key Responsibilities-Serve as a strategic partner to the Global Strategic Marketing Omnichannel Lead, managing priorities and ensuring alignment with business goals

• Lead the development and execution of omnichannel marketing initiatives, including coordinating cross-functional Customer Experience (CX) pilot programs
• Execute omnichannel marketing strategic priorities and campaigns as defined by inbound Briefs from marketing teams around the world, in collaboration with Vantive internal teams (e.g., IT,
• Privacy, Legal, Regulatory, Communications) and external agency partners
• Act as a key point of contact for internal and external stakeholders on omnichannel marketing initiatives, specifically Customer Experience (CX)
• Track progress against marketing KPIs and milestones using project management platforms (e.g., Monday.com, Maestro)
• Develop and refine executive communications, presentations, and updates for senior leadership.
• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.

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