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Award Concepts, inc.

Account Coordinator/Customer Service

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
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Job Description

Job description Job Overview We are seeking a dedicated and detail-oriented Account Coordinator to join our team. The ideal candidate will play a crucial role in supporting our clients and ensuring their needs are met with exceptional service. This position requires strong communication skills, the ability to multitask, and a passion for providing outstanding customer support. As an Account Coordinator, you will be responsible for managing client relationships, handling inquiries, and assisting with various administrative tasks. Responsibilities Serve as the primary point of contact for clients, addressing their inquiries and providing exceptional customer service. Manage client accounts by maintaining accurate records and ensuring timely follow-up on requests. Answering questions internally and externally, creating project list, solving issues via phone or email / Placing orders online for customers Assist in data entry tasks to maintain up-to-date client information in our systems. Utilize Microsoft Office tools to create reports, presentations, and other documentation as needed. Being able to lift up to 25lbs Work with other departments and manufacturers on a day to day Creating brochure packets for customers / Assembling Packets neat & Properly Qualifications Proficiency in English Previous experience in customer service or client services roles is preferred. Strong communication skills with excellent phone etiquette. Self-motivated and quick learner Demonstrated ability in data entry with attention to detail. Proficient computer skills, including experience with Microsoft Office applications (Word, Excel, PowerPoint). Strong analysis skills to interpret data and provide actionable insights. Detail Oriented and very customer focused Excellent typing skills with a focus on accuracy. If you are passionate about delivering top-notch service and thrive in a fast-paced environment, we encourage you to apply for the Account Coordinator position. Join our team and contribute to our commitment to excellence in client relations!
Job Type:
Full-time Pay:
$18.00 - $20.00 per hour Expected hours: 40.0 - 50.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance
Education:
High school or equivalent (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance