Relocation Coordinator

• 4.3 340 South Ave, Sycamore, IL 60178 $18 - $21 an hour - Full-time Apply on company site Full Time position in 340 South Ave Sycamore, IL, 60178 We are seeking a Relocation Coordinator to join our team! You will organize, schedule, and communicate moving/relocation activities. You will manage the entire move process while serving as the point of contact for the client/transferee, all participating agents, and National Accounts.

FULL TIME, BENEFITS

(Health, Dental, Supplemental Insurance Available, 401K, PTO)

RESPONSIBILITIES

Serve as helpful resource to new and existing customers by responding to communications (calls, emails, texts, etc) and by providing information proactively to prepare, confirm and assure our customers. Input complete and accurate information regarding service requirements, special requests, into a CRM platform. Identify and schedule secondary vendors needed to fulfill our commitments to the customer. Provide service to internal and external customers, responding quickly and accurately to requests for information. Assemble job paperwork for operations while providing a complete move plan with detailed descriptions of all services to be provided. Perform other related essential duties as assigned or requested.

REQUIREMENTS

Previous experience in the household goods moving industry, or commercial warehousing/delivery industry in preferred but not required Minimum of two years of customer service experience Demonstrated experience working in elevated pressure situations and de-escalation of emotional client reactions. Polished written and verbal communication skills Proficiency with Microsoft Office Programs Ability to learn new business software and internet-based programs High School Diploma. Customer service, communication, teamwork, organization, planning, time management, dependability, excellent verbal and written communication skills Must be able to interact cooperatively and professionally with customers and co-workers Must have empathy and understanding with customers Work Schedule Monday through Friday, 8 am -5 pm. Some Flexibility for earlier, or later starts We offer competitive compensation and benefits packages. Join our team of dedicated professionals who are committed to providing exceptional customer service. To apply, please submit your resume and cover letter highlighting your relevant experience..

Job Type:

Full-time Pay:

Starting $18.00-21.00/ per hour based on experience.

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to Friday Ability to commute/relocate: Sycamore, IL 60178: Reliably commute or planning to relocate before starting work (Required)

Education:

High school or equivalent (Required)

Experience:

Relocation Coordinator:

1 year (Preferred)

Work Location:

In person OR Remote for Experienced Vanline Coordinators Hours 40 Salary (in USD) $18 to 21 Per Hour Apply for Relocation Coordinator Please submit Resume by email to: elih@blackhawkmoving.com Contact Hiring Manager Eli Hamingson Complete Online Application Please complete the application to apply for Relocation Coordinator at Blackhawk Moving & Storage.