Service Coordination Monitor startups/warranty calls and update internal systems with accurate status and asset tracking information. Train Service companies and equipment dealer sales & service personnel. Customer Support Serve as a contact for customers regarding service inquiries, scheduling, status updates, and follow-ups. Maintain professional communication through phone, text, email, and service portals. Troubleshooting with end users and technicians. Work closely with service managers, technicians, sales teams, culinary, and other departments to support smooth workflow. Fielding calls anywhere from consultants, GCs, HVAC, electricians, plumbers, dealers, installers, and end users. Assist in analyzing service trends, customer feedback, and operational efficiency. Tracked in Dynamics 365 service hub Must-have Trade school, hands-on experience with electrical appliances, and technical education. 2+ years of administrative, customer service, or service coordination experience. Nice to Have Familiarity with scheduling, dispatching, or service management systems is a plus. Experience in a service-oriented environment is strongly preferred. Associate or bachelor's degree, is a plus. #Trade_School #Electrical_Appliances #Electrical #Technical_Training #Electrical #Customer_Service #Service_Coordination #Administrative_Support #Technical_

Support Pay:

$90,000.00 - $100,000.00 per year

Benefits:

401(k) matching Health insurance Vision insurance

Experience:

Trade school: electrical appliances, and technical education: 2 years (Required) administrative, customer service, or service coordination: 2 years (Required) scheduling, dispatching, or service management systems: 1 year (Preferred)

Work Location:

On the road