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AS
Allied Solutions, LLC
Escrow Payments Coordinator
Career Insights for Customer Service Supervisor
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Scorecard
Based on Indiana data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$53,517 / year median in Indiana
-2% projected decline
Job Description
As an Escrow Payments Coordinator your primary responsibilities include the development of client relationships and ensuring the timeliness and accuracy of escrow premium payments, associated reports provided to clients, and notifications sent to financial institution borrowers. An Escrow Payment Coordinator must be able to objectively analyze internal reports to ensure the clients' collateral are insured adequately and communicate with the client, field, and internal operations departments the overall status of the service delivery.