Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
CO
Centerstone of Indiana, Inc.
INHS Office Professional
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Supervisor
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Indiana data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$53,517 / year median in Indiana
-2% projected decline
Job Description
Centerstone Health Services is a Federally Qualified Health Center (FQHC) Look-Alike and is rapidly growing to serve people in multiple counties across south central and eastern Indiana. We are dedicated to providing affordable and accessible, high quality, integrated healthcare to those most in need in our communities. Our vision is to inspire and build healthy lives through superior care, collaboration, and the reduction of barriers for those we serve. This proves to be a rewarding opportunity. Come talk to us about joining the Centerstone Health Services team!
JOB DESCRIPTION
SUMMARYOF POSITION
Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services. Completes scheduling and statuses of clinical staff appointments. Obtains and updates client data. Collects client co-pays. Answers phone calls, emails and other electronic messages as required quickly and efficiently. Utilizes telehealth to extend care when the clinical staff and or client aren't in the same place at the same time. Collects, fills, and organizes office documents, records and forms.ESSENTIAL DUTIES & RESPONSIBILITIES
Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services. Completes scheduling and statuses of clinical staff appointments. Obtains and updates client data and collects co-pays. Answers phone calls, emails and other electronic messages as required quickly and efficiently. Utilizes telehealth to extend care when the clinical staff and or client aren't in the same place at the same time. Collects, fills, and organizes office documents, records and forms. May cross train and perform duties of other support staff positions to help cover during absences, as assigned by Office Coordinator.KNOWLEDGE, SKILLS & ABILITIES
Effectively communicate via written, verbal, in person and virtual methods. Basic computer literacy skills- Knowledge of Excel, Outlook, Zoom and Skype preferred. Strategic scheduling skills
- Knowledge of Avatar preferred.
QUALIFICATIONS
Education Level High School Diploma or GED required. Years of Experience One to three years administrative experience preferred. Required Certification/LicensureN/A PHYSICAL REQUIREMENTS
Standing- 20% Sitting
- 80% Squatting
- Occasional Kneeling
- Occasional Bending
- Occasional Driving
- Occasional Lifting
- Occasional
DISCLAIMER
The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.Time Type:
Full timePay Range:
$14.25- 20.