CUSTOMER SERVICE COORDINATOR

Pitt Plastics, Inc. United States, Kansas, Pittsburg 1400 East Atkinson Avenue (Show on map) Oct 01, 2026

TITLE:

Customer Service Coordinator

POSITION OBJECTIVE

The Customer Service Coordinator is responsible for providing quick and outstanding customer service by handling assigned accounts per the detailed responsibilities, while adhering to corporate guidelines and processes.

QUALIFICATIONS

College degree preferred, minimum of high school diploma

1 - 3 years of relevant corporate work experience preferred

Microsoft Office E-mails and Excel

Ensure consistent, dependable attendance and demonstrate a willingness to accommodate non-standard work hours as necessary

Capable of effectively managing job-related stress and fostering productive workplace interactions.

JOB RESPONSIBILITIES

Process customer's orders in AS400 system

Track and review orders from order entry through to delivery using various reports

Create new product codes and other data in system as needed to support customers

Respond to inquiries in a timely manner with accuracy and friendliness

Set up new customer information and route for approval and handling

Enter sample requests and follow up as needed

Review and handle any issues or problems with assigned accounts

Review and act on daily reports as needed

Follow company procedures to ensure company's direction is consistent

Ensure proper approvals are obtained and issues are escalated to handle problems in a timely and efficient manner

Maintain proper records as required by company policy

Special projects as deemed necessary by business demands

Additional functions that may become necessary based on business demands

WORK ENVIRONMENT CONDITIONS SUBJECTED TO IN THIS POSITION

Ability to manage multiple projects simultaneously

Excellent problem solving and communication skills

Comfort with working under pressure in a fast-pac Inteplast Group is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you need a reasonable accommodation for any part of the employment process, please contact us by email at applicantaccommodation@inteplast.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information, about our commitment to equal employment opportunity, view the EEO - Know Your Rights and Pay Transparency Statement. Notify me of jobs like this