Account Coordinator Harborpoint Brand Studio Louisville, KY Job Details Full-time $48,000 - $51,000 a year 20 hours ago Benefits Health insurance Dental insurance Paid time off 401(k) 5% Match Vision insurance 401(k) matching Professional development assistance Qualifications Employee relationship building Handling customer service requests Account management Client interaction via phone calls Office record organization Full Job Description Strong client relationships rely on clear communication, accurate information, and dependable follow-through. As an Account Coordinator, you will help keep client requests and project activity organized, ensuring colleagues have the information they need and clients receive timely, professional updates. We are hiring an Account Coordinator for our Louisville office to support client accounts and the day-to-day progress of their projects. You will have regular contact with clients while working closely with account leads, project colleagues and managers. It is a hands-on role for someone who enjoys working with people, keeping information organized and making a busy day run smoothly. How the work moves through your desk When a request comes in, you will acknowledge it, gather the relevant details and make sure it reaches the right colleague. You will help clients understand when they can expect an update and keep a record of what has been agreed. While work is underway, you will: Keep account records, contact information, briefs and project notes current. Coordinate calendars, meeting invitations and practical arrangements for client discussions. Track requests, deadlines, feedback and approvals in shared systems. Prepare agendas, meeting notes and straightforward status updates. Check documents and client-facing information for accuracy before they are shared. Follow up with colleagues on outstanding items and flag timing changes early. As a project progresses, you will help the account lead keep the client informed, bring new questions to the appropriate person and make sure decisions are recorded. You will also work across teams to resolve routine coordination issues before they slow the work down. The qualities that count You may be starting an office career or bringing experience from another role where communication and organization were central. What matters most is that you can write a clear email, listen carefully, manage several open tasks and take ownership of the details you are given. You will be comfortable asking questions when information is incomplete and following through when someone is waiting for an answer. Familiarity with calendars, spreadsheets and shared documents is helpful. We will show you how the team manages its accounts and projects. This role offers a practical introduction to client account work: how requests are handled, how teams coordinate deadlines and how dependable communication builds strong working relationships. As you learn the work, you will have opportunities to handle more complex requests and contribute more independently. Apply with your current resume if you would like to become a reliable point of contact for clients and colleagues in our Louisville office.

Pay:

$48,000.00 - $51,000.00 per year

Benefits:

401(k) 5% Match Dental insurance Health insurance Paid time off Professional development assistance Vision insurance

Work Location:

In person