Overview We are seeking an energetic and experienced Service Manager to lead our automotive service department with enthusiasm and expertise. In this pivotal role, you will oversee daily operations, ensure exceptional customer service, and drive the success of our service team. Your mechanical knowledge, dealership experience, and passion for automotive repair will empower you to manage a dynamic environment, foster team growth, and deliver outstanding vehicle maintenance and repair services. Join us to lead a motivated team dedicated to excellence in automotive care! Duties Supervise daily service operations, ensuring efficient workflow and high-quality customer interactions Lead and motivate a team of service technicians, providing guidance on diagnostics, repairs, and customer communication Oversee vehicle repairs including transmissions, oil changes, brake repairs, suspension work, tire services, shocks & struts, air brake systems, and collision repairs Utilize estimating software and computer-aided vehicle damage estimating tools to prepare accurate repair estimates and service writing Drive upselling opportunities by recommending additional services such as auto body repairs or preventive maintenance to enhance customer satisfaction and dealership revenue Manage client communication effectively, explaining repair procedures clearly and building lasting customer relationships Handle cash transactions accurately while maintaining detailed records of all service activities and sales Requirements Proven experience as a Service Manager or similar role within an automotive dealership or repair shop. Ford and Nissan experience preferred. Strong mechanic background with hands-on experience in automotive diagnostics, mechanical repairs, and vehicle maintenance Familiarity with estimating software and computer-aided vehicle damage estimating systems Knowledge of automotive systems including transmissions, oil changes, brakes, suspension components, tire services, shocks & struts, air brake systems, and collision repair processes Excellent customer service skills with the ability to communicate technical information clearly to clients Experience in auto service management with a focus on upselling and sales growth strategies Valid driver's license with a clean driving record Ability to handle cash transactions accurately and maintain detailed records of all transactions Join us as an Experienced Service Manager where your technical expertise combined with leadership skills will inspire your team to deliver top-tier automotive care. Your dedication will ensure our customers leave satisfied with their vehicles running smoothly!

Pay:

$85,000.00 - $130,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person