Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
AC
Aeropres Corporation
Customer Service Representative / Contract Packaging Services Coordinator
Career Insights for Customer Service Supervisor
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Louisiana data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$51,555 / year median in Louisiana
-3% projected decline
Job Description
Aeropres is an innovative national manufacturer of environmentally friendly aerosol propellants. We operate gas plants in California, New Jersey, Illinois, & Louisiana. We are currently seeking a Customer Service Representative / Contract Packaging Services Coordinator to join our Team located in Sibley, Louisiana. As a valued Team Member at Aeropres you will receive competitive pay and a comprehensive benefits package including 401(k) with company contributions and matching. Key responsibilities of this position include direct contact with the purchasing personnel of our customers. This will require the ability to answer specific questions or forward the customer to the appropriate personnel to address the request. Coordinate all freight shipments in and out of the Sibley plant, and the daily activities of the special contract packaging services. Month end plant inventory and fuel/fuel tax preparation are important requirements of this position. The ideal candidate will be proficient with Excel based files and maintenance of data records. Provides business support which includes preparing reports, processing and tracking orders, data input, record filing, reporting, and responding to inquiries. Coordinates and prioritizes daily tasks, is expected to make some non-routine decisions requiring good judgment and interpretation. The qualified candidate will possess a high school diploma or equivalent and have at least two years of experience in customer service. This position requires proficiency in Microsoft Office, attention to detail, effective communication skills and collaborative interaction with customers and co-workers. With on-site training the ideal candidate will be able to perform simple mathematical calculations to compute product loads, fuel reports and other statistical reports as needed. SAP software experience is preferred. Must have the ability to work well within a team and build relationships both internally and externally. Have the self-awareness to use actions that indicate consideration of others and be aware of your impact on others. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Aeropres is dedicated to a culturally diverse, drug-free workplace. Candidates must be able to pass background check, physical, alcohol and drug tests and all pre-employment requirements.