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Valvoline
Service Center Manager
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Based on Massachusetts data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$62,996 / year median in Massachusetts
+19% projected growth
Job Description
- What you'll do
- As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service.
- How you'll succeed
- + You are friendly and willing to work as part of customer-focused team + Have effective interpersonal, oral communication skills + Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages + Knowledge of cash handling, facility and safety control policies and practices + Reliable transportation to and from work + Ability to occasionally lift up to 50 pounds + Be able to stand for extended periods of time and climb stairs + Have full mobility and are able to twist, stoop and bend + High school diploma or equivalent + 2 years managerial/supervisory experience in the quick lube/automotive business is required •Benefits include:•+ Competitive pay & flexible work schedule + On-the-job training + Paid bi-weekly + As a Service Center Manager, you will blend technical and management skills to lead, develop and train + Company provided uniforms and tools + We promote from within- a commitment we are passionate about + No late evenings + Paid time off and holidays• + Medical, dental, vision, and 401(k) savings plans• _•Terms and conditions apply, and benefits may differ depending on location_ _Metrolube Enterprises Inc is proud to be an Equal Opportunity Employer and welcomes everyone to apply.