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Recovery Specialist - Inpatient
Career Insights for Customer Service Supervisor
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Scorecard
Based on Massachusetts data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$59,250 / year median in Massachusetts
-1% projected decline
Job Description
Shift:
Rotating shift (Day/Evening) Sun-Wed (5
•8/40 hrs week)
Duration:
8 Weeks contract Required Minimum 2 years of experience is required High school diploma or general education degree (GED) Essential Responsibilities This is a Float Position - Will be utilized between Tewksbury and Danvers for call offs This position is a rotating shift, scheduled for days/eves as needed. Clients are provided with the medical and emotional support that they need during the one of the most pivotal stages in the recovery process. Services include individual case management and group treatment services focused on assisting the client with accessing step-down levels of care. The Recovery Specialist position is a great opportunity for someone who seeks to be a positive presence in the lives of those who are struggling with addiction. Essential Responsibilities Including but not limited to Ensuring the safety and structure of the program milieu by monitoring client activities. Observes and supervises clients and unit; conducts 30-minute client well-being checks. Conducts telephone admission screenings as well as other admissions duties. Searches client belongings on admission and at discharge, or as otherwise directed by supervisor. Completes all necessary checklists, shift documentation and record keeping in a timely manner in accordance with agency policies and procedures.
Disclaimer:
Softpath System, LLC is an Equal Opportunity/Affirmative Action Employer committed to diversity in our workforce. We are dedicated to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, age, disability or status as a veteran of the Armed Force.
Work Location:
In person