Field Sales and Service Manager
Go-Forth Pest Control
Frederick, MD (In Person)
$75,000 Salary, Full-Time
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Job Description
- Delight others by owning your role and saying yes. Take pride in how you appear & act & every other detail of the job. Be on time, attentive, & enthusiastic. Act as if the buck stops with you on every aspect of the job. Chase Perfection
- Chase perfection knowing full well we will not reach it, but along the way we will catch excellence. Have a sense of urgency; Go-Forth Time
- right now might be the only time you have to get it right. Dig Deeper
- Be an action-oriented professional that makes decisions based on evidence rather than stories & assumptions. Stay curious. Data can speak for itself. Understand the cause of the fire rather than rushing to extinguish it. Fight For Simplicity
- Keep it simple & consistent. Focus on how things should be done every time. Face it, Fix It
- Confront challenges directly and address issues head-on. A bias for action and powerful conversations drive our progress. It's about getting it right rather than being right. GROW
- Growth is our purpose.
Responsibilities:
1.Field Sales and Service:
- Actively engage in sales activities, including prospecting, lead generation, and closing deals.
- Provide exceptional customer service and support throughout the sales process and beyond.
- Conduct home visits and consultations to assess customer needs and recommend appropriate products or services.
- Ensure customer satisfaction by addressing inquiries, resolving issues, and maintaining positive relationships.
Team Supervision and Support:
- Supervise and coach a team of sales and service professionals to achieve individual and team targets.
- Lead by example by demonstrating best practices in sales techniques, customer service, and product knowledge.
- Provide ongoing training, guidance, and feedback to team members to enhance their performance and development.
- Monitor team performance, track sales metrics, and implement strategies to drive improvement and success.
Operational Management:
- Oversee day-to-day operations, including scheduling, territory management, and resource allocation.
- Coordinate with internal departments to ensure seamless execution of sales and service activities.
- Manage inventory levels, equipment, and supplies to support field operations effectively.
- Implement and enforce company policies, procedures, and safety standards.
Relationship Building:
- Build and maintain strong relationships with customers, partners, and stakeholders.
- Collaborate with other departments, such as marketing and product development, to drive business growth and innovation.
- Represent the company at industry events, trade shows, and community activities to enhance brand awareness and reputation.
Qualifications:
- Manager experience, Sales, Marketing, or related field.
- Proven experience in sales and service roles, with a track record of success in meeting or exceeding targets.
- Previous experience in a supervisory or managerial capacity, preferably in a field-based environment.
- Excellent communication, leadership, and interpersonal skills.
- Strong problem-solving abilities and decision-making skills.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment.
- Proficiency in CRM software, sales tools, and Microsoft Office suite.
- Valid driver's license and willingness to travel as needed.
Job Type:
Full-time Pay:
$75,000.00 per yearBenefits:
401(k) Dental insurance Health insurance Paid time off Paid training Application Question(s): Will you now or in the future require sponsorship for employment? Are you at least 21 years of age? Are you currently employed? If currently employed, please provide your current job title, employer name, and dates of employment. Reason for leaving? Do you have any previous experience in pest control? If yes, please briefly describe your pest control experience, including any companies worked for, duration (e.g., months/years), types of pests treated, and key responsibilities (e.g., inspections, treatments, customer education). Do you hold any pest control certifications or licenses (e.g., state applicator license)? If yes, please list them and the issuing state. Have you ever been discharged, asked to resign, or left a position under unfavorable circumstances? If yes, please explain. Are there any gaps in your employment history longer than 3 months in the past 10 years? If yes, please explain the gaps. I certify that the information provided in this application, including my employment history, is true, complete, and accurate to the best of my knowledge. I understand that any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if hired, immediate termination of employment regardless of when discovered. I authorize the company to verify all information provided, including contacting previous employers. Any misrepresentation, omission of facts, or falsification of information may result in my disqualification from further consideration for employment or, if I am hired, termination of employment at any time, regardless of when the misrepresentation is discovered. The company may verify all information provided, including contacting previous employers, supervisors, educational institutions, and references (unless I have explicitly noted otherwise). I authorize the release of such information by those parties.Please provide your email address:
Ability toCommute:
Frederick, MD 21704 (Required)Work Location:
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