Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
E
EmployBridge
Onsite Manager (Bilingual- Fluent in Spanish & English) TEMPORARY ASSIGNMENT
Career Insights for Customer Service Supervisor
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Maryland data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$56,766 / year median in Maryland
-3% projected decline
Job Description
Onsite Manager (Bilingual
- Fluent in Spanish & English)
TEMPORARY ASSIGNMENT
EmployBridge parental leave, paid time off, paid holidays, 401(k) United States, Maryland, Hagerstown Jul 14, 2026 Description Bilingual Onsite Manager- Hagerstown, MD
- Bilingual
- Fluent in Spanish & English
THIS IS A TEMPORARY ASSIGNMENT
If you are a dynamic individual who loves working in a fast-paced environment and helping to change people's lives, then we are the company you have been searching for! We are seeking a driven Onsite Manager to join our team for an immediate opening in Hagerstown, MD!Role Summary:
The Onsite Manager is responsible for the day-to-day supervision of personnel to ensure the timely, accurate and quality delivery of customer goods and service. This role manages employee relations at the client site- including coaching, performance reviews, removal from assignments, and exit interviews.
Your Opportunity:
Anticipate staffing requirements and expectations; develops value-added services to support changing client needs Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment Maintain timekeeping system and ensure payroll/invoicing is accurate Provide productivity, headcount, attendance, and other reports at the client's request Manage employee relations at the site- including coaching, counseling, performance reviews, removal from assignments, and exit interviews Conduct onsite orientation, safety training Facilitate the initial treatment and reporting of workers' compensation incidents Participate in scheduled service reviews at the client site Act as the liaison between the branch office and the client Deliver superior customer service and develop relationships with supervisors and associates Other duties as assigned Your attributes: Staffing experience a plus Experience in a customer service role responsible for multi-level client communication HR and data management experience Demonstrable success managing a team or process Familiarity with a heavy process-oriented environment Able to lead, organize and build effective and diverse teams Must have seasoned critical thinking and problem-solving skills Practical experience and comfort with using operational software, Microsoft Office products, and basic data management tools for analysis Ability to communicate professionally and effectively across all platforms Able to listen and respond to information effectively and influence decision makers Employbridge offers a competitive base salary plus monthly bonus potential!