Job Duties:

Entering and closing service tickets
Coordination of tech service schedules
Answering calls & scheduling service repairs with customers
Daily review of trouble reports
Service Billing
Ordering equipment and managing inventories
Assuring collections of service work
Scheduling annual customer inspections and completing necessary paperwork
Daily reporting to management

Requirements:

High School Diploma or GED equivalent
2 years of service scheduling / dispatching experience with knowledge of security preferred
Basic computer knowledge
Strong knowledge of Microsoft Office - Outlook, Excel, and Word
Ability to multitask
Organization skills
Excellent interpersonal, communication, and team skills
Ability to lift 50 pounds Strat Security Systems offers competitive compensation and great benefits including paid time off, medical insurance, paid holidays, and a competitive salary.

Applicants selected for positions will be subject to a security background check and must meet eligibility requirements.

Job Type:

Full-time Pay:

$18.00 - $22.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Work Location:

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