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ASAP, INC

MANAGER IN TRAINING PROGRAM

Entry-Level JobVerifiedNo experience needed

Career Insights for Retail Customer Service Manager

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Based on Michigan data

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What they do

A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$54,598 / year median in Michigan

+19% projected growth

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Job Description

MANAGER IN TRAINING PROGRAM ASAP, INC - 3.7
Grand Rapids, MI Job Details Full-time $900 - $1,350 a week 7 hours ago Benefits Flexible schedule Qualifications Customer communication Interpersonal skills Direct client contact Analysis skills Individual consumer customer service Analytical thinking Full Job Description Job Overview We are seeking dedicated and enthusiastic individuals to join our team. The ideal candidate will possess strong communication skills and a passion for providing exceptional customer service. These roles involves interacting with customers through various channels, addressing inquiries, and ensuring a positive experience. You will play a crucial role in maintaining customer satisfaction, loyalty and increasing market share. Incentives are possible based on performance and attendance.
COMPENSATION PACKAGE INCLUDES WEEKLY PAY PLUS WEEKLY AND MONTHLY BONUS OPPORTUNITIES!
WILL
TRAIN THOSE SELECTED!
!! Duties Provide accurate information regarding products, services, and policies. Analyze customer feedback to identify trends and areas for improvement. Collaborate with team members to resolve complex customer issues effectively. Experience Previous experience in a call center or customer service environment is preferred. Strong analytical skills to assess situations and provide effective solutions. Familiarity with sales techniques is a plus, enhancing the ability to upsell products or services when appropriate. Excellent verbal and written communication skills are essential for effective interaction with customers. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply . Join our team and contribute to creating outstanding customer experiences!
Job Type:
Full-time Pay:
$900.00 - $1,350.00 per week
Benefits:
Flexible schedule People with a criminal record are encouraged to apply
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Leadership Development