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WP
Watervliet Public Schools
Nutrition Service Manager
Career Insights for Customer Service Manager (General)
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Scorecard
Based on Michigan data
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What they do
A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$69,205 / year median in Michigan
-1% projected decline
Job Description
Required Qualifications Hours and days: 6:30 am to 2:00 pm, Monday through Friday, during school sessions. Candidates need to apply if these hours work with their schedule. Start and end times are non-negotiable. Must be able to multitask and work independently in a fast-paced environment. Must be able to work as part of a team throughout the district. Must be able to twist, bend, lift, and stand for extended periods on hard floors. Must communicate effectively and professionally with students, staff, and parents. Fundamental math and reading skills. Operate a computer and handle money (receive payments, give correct change, and balance the cash drawer). Must be willing to comply with federal, state, and department guidelines: current safety and sanitation certification, civil rights training, and safe schools training. All training must be completed within the first 30 days of employment. Perform other duties as needed. Preferred Personal and Professional Competencies Previous food service experience is helpful. ServSafe Certification. ServSafe Allergens. Be able to organize spreadsheets and data entry. Major Job Responsibilities Daily duties include but are not limited to meal service, dishwashing, cleaning, production record keeping, food preparation, cashier, and customer service. The ability to communicate professionally with various stakeholders from diverse backgrounds and professions. Demonstrate collaborative leadership skills. Ability to remain professional. Application Procedure To be considered as a candidate, please apply online at Hire Enterprise - Berrien County Schools Consortium at https://jobs.redroverk12.com/org/1002 Include a letter of application/resume, three letters of reference, and a copy of your transcripts and/or credentials.