Insurance Account Manager Fortner Insurance Services Springfield, MO Job Details Full-time $19 - $22 an hour 3 hours ago Benefits Paid holidays Paid time off Opportunities for advancement Life insurance Qualifications Customer records maintenance Managing customer accounts Customer communication Customer relationship building Account maintenance Client file management Mid-level Client relationship development Insurance issue resolution Coordinating with insurance clients Insurance policy review Documentation Handling Account management Communication skills Office record organization Full Job Description Job Overview Fortner Insurance Services is an independent agency built around personalized service, knowledgeable guidance, and lasting client relationships. We believe that leadership means supporting our team, recognizing contributions, and creating opportunities for employees to learn and grow. Here, you'll work with a close-knit team where your ideas are heard, and coworkers genuinely support one another. Your day will focus on managing client accounts, coordinating with carriers, handling service requests, and making sure clients receive thoughtful attention throughout the insurance process. Employees value the trust, appreciation, and opportunity to learn and take on greater responsibility. As an Insurance Account Manager , you'll serve as a trusted point of contact for ministry and church clients while managing their day-to-day insurance needs. You'll review accounts, process policy changes and renewals, communicate with carriers, and proactively follow up on outstanding items. This role offers hands-on training, professional development, and opportunities to expand your responsibilities within a personal, family-oriented workplace. Base pay is $19 to $22 per hour, based on experience Paid time off and paid holidays off Life and supplemental insurance Monday through Friday with evenings and weekends off Bring your insurance knowledge and service mindset to a team where your work is valued and growth is encouraged, apply today!

Salary Range:

$19.00 - $22.00 per hour Benefits Hourly Base Salary + Bonus Opportunities Paid Time Off (PTO) Life Insurance Hands on Training Mon-Fri Schedule Bonus Opportunities Work-Life Balance Holidays Off Paid Holidays Professional Development Advancement Opportunities Continuing Education Opportunities Professional Work Environment Team Building Activities Equipment Provided Office Snacks and Coffee Supplemental Insurance Personal Workspace Requirements Strong written and verbal communication skills. Highly organized and detail-oriented. Strong problem-solving mindset. Insurance knowledge and desire to learn. Proactive, dependable, and accountable. Compassionate and service-oriented approach. Responsibilities Manage relationships with not-for-profit and church clients. Review accounts, policies, and coverage needs. Process changes, renewals, certificates, and endorsements. Communicate with carriers and underwriters. Follow up on renewals and outstanding items. Maintain accurate client records and documentation.