A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$12-$14 per hour + Performance Bonus Opportunities Our Mission We educate people, solve problems, and help individuals and families make informed insurance decisions with honesty, integrity, and compassion. As the first voice our clients hear, you'll have the opportunity to make a lasting impression by treating every customer with professionalism, kindness, and respect. We're looking for a friendly, organized, and motivated Customer Success Coordinator to join our growing team. If you enjoy helping people, building relationships, and delivering exceptional customer service, we'd love to meet you. What You'll Do Answer incoming calls professionally. Schedule and confirm client appointments. Follow up with prospective clients. Update customer information using our CRM system. Deliver outstanding customer service. Support the office with administrative tasks. Help create a welcoming and positive experience for every client. Preferred Qualifications 1-3 years of customer service or office experience. Appointment scheduling experience. Strong communication and organizational skills. Computer proficiency. Experience using CRM software is a plus. Healthcare or insurance experience is preferred but not required. Why Join Glamour Enterprises? Competitive hourly pay Performance bonus opportunities Paid training Career growth opportunities Professional office environment Supportive team culture Our Commitment to Our Team At Glamour Enterprises, we believe our people are our greatest asset. We invest in training, support, and opportunities that help our team members grow personally and professionally. Work Schedule Monday-Friday during regular business hours. Occasional evenings and weekends may be required during Annual Open Enrollment and other peak enrollment periods. We value work-life balance while recognizing that serving our clients during critical enrollment seasons requires flexibility and teamwork. Our Hiring Philosophy We hire for attitude, integrity, and a heart for serving others. We can teach the skills—we can't teach the passion to care. We're looking for someone who wants to build a career—not just find their next job. Before You Apply Every phone call is an opportunity to make a difference in someone's life. If you're passionate about helping others and want to grow with a company that values service, integrity, and excellence, we encourage you to apply. Apply Today If you're ready to grow professionally while making a positive difference in the lives of others, we'd love to hear from you. Apply today and become part of the Glamour Enterprises family—where we educate, serve, and make a difference every day. Glamour Enterprises, LLC The Insurance Agency Model Yes! We Got You.
Job Types:
Part-time, Full-time Pay:
$12.00 - $14.00 per hour
Benefits:
Dental insurance Health insurance Vision insurance
