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Martin Self Storage

Customer Service Assistant Manager - Storage Facility

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Job Description

Assistant Manager

•Self-Storage Facility Brunswick County, NC We are seeking a self-motivated, dependable, and team-oriented Assistant Manager to join our growing self-storage facility. The ideal candidate will have strong customer service skills, attention to detail, and the ability to work both independently and with a team.

Position Details Schedule:

At least 3 days per week , including a rotating weekend shift for the full-time position (hours subject to change).

Office Hours:
Summer:

9:00 AM

•6:00

PM Winter:

8:30 AM

•5:30

PM Saturday:

9:00 AM

•4:00

PM Sunday:

10:00 AM

•2:00

PM Training:

Full-time (minimum 38 hours/week) for approximately 2 weeks Wednesday through Saturday . After training, full-time employees can expect 35-37 hours per week . Responsibilities Provide excellent customer service in person, on the phone, and via email. Perform administrative tasks : scanning, filing, collection calls, and follow-up emails.

Maintain facility cleanliness:

sweeping/mopping hallways and office areas, cleaning bathrooms, wiping climate control unit doors. Conduct property inspections and assist with general grounds maintenance . Operate basic power tools (e.g., drill, grinder) as needed. Perform both indoor and outdoor tasks in all weather conditions. Required Skills & Qualifications Superior customer service and communication skills. Proficiency with Microsoft Office . Reliable transportation and a valid driver's license . Experience in sales preferred. Strong written, verbal, and basic math skills. Ability to lift 50 pounds and maintain full range of motion. Outgoing, positive personality and strong work ethic. Compensation & Benefits $14.00

•$15.50 per hour , based on experience. Employee discount . Paid time off .

Job Type:
Full-time Pay:

$14.00

•$15.50 per hour

Benefits:

Employee discount Paid time off Application Question(s): Are you located in Brunswick County and willing to drive to Bolivia and Leland?

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 2 years (Required)

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Discounts/Reimbursements