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Association Services, Inc. (ASI)

Company Store Coordinator (Part-Time)

Career Insights for Customer Service Supervisor

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$58,719 / year median in North Dakota

+0% projected growth

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Job Description

Company Store Coordinator (Part-Time) Association Services, Inc. (ASI) Fargo, ND Job Details Part-time From $20 an hour 10 hours ago Benefits 401(k) 401(k) matching Flexible schedule Retirement plan Qualifications Vendor relationship building Computer operation Customer communication Sales support Attention to detail Organizational skills Office experience Full Job Description Company Store Coordinator Association Services, Inc. / Pioneer Promo Part-Time Office Position | Fargo, ND Help Power One of the Region's Fastest-Growing Promotional Products Companies Are you highly organized, detail-oriented, and comfortable working behind a computer to keep orders, customers, and vendors on track? Do you enjoy problem-solving and delivering great customer service without ever leaving your desk? Association Services, Inc. is seeking a Company Store Coordinator to support Pioneer Promo, our growing promotional products company serving businesses throughout the Upper Midwest. This is a part-time, office-based role focused entirely on the administrative and customer-facing side of our online company stores — placing orders, invoicing, handling customer and vendor communication, and keeping our online stores accurate and up to date. This role does not involve product handling, warehouse work, or shipping. It's a great fit for someone who wants meaningful, steady part-time office work with a consistent schedule. What You'll Do Order & Account Management Process customer orders from multiple online company stores. Place and monitor vendor orders for apparel, promotional products, caps, and bags. Track orders from placement through delivery and follow up with vendors as needed. Assist with weekly and individual customer invoicing. Customer & Vendor Relations Respond to employee and customer questions regarding order status and store offerings. Serve as a point of contact for vendor communication, order confirmations, and issue resolution. Build and maintain positive working relationships with vendors and customers alike. Online Store Management Update online company stores with new products, pricing, policies, and product information. Upload product images, mockups, and thumbnails to enhance the customer shopping experience. Administrative Support Process vendor invoices and maintain accurate records. Assist with bookkeeping and administrative projects as needed. Maintain organized documentation and workflow across multiple company stores.
What We're Looking For Experience:
2+ years in customer service, order processing, retail support, or a similar office role preferred
Skills:
Strong organizational abilities, attention to detail, clear written and verbal communication, and comfort working with computer software and online platforms
Personal Qualities:
Reliable, customer-focused, and able to manage multiple priorities with ease Comfortable spending the majority of the workday at a computer
Why You'll Love Working Here Hours:
Part-time, approximately 25 hours per week, with a consistent schedule between 8 a.m. - 5 p.m.
Office-Based:
Fully computer-based work — no lifting, packing, or shipping required
Stable Environment:
Work with an established organization that's been serving the region for decades
Growth Opportunities:
Be part of a team where your contributions are recognized and valued
Meaningful Work:
Support local businesses and help our sales team grow by keeping operations running smoothly Grow With Us By managing the ordering, invoicing, and customer- and vendor-facing side of our company stores, you'll help our sales and fulfillment teams focus on their work while ensuring every customer receives outstanding service. If you're organized, dependable, and enjoy solving problems from behind a computer screen, we'd love to hear from you. Apply today and become an essential part of our growing team!
Pay:
From $20.00 per hour Expected hours: 25.0 per week
Benefits:
401(k) 401(k) matching Flexible schedule Retirement plan
Work Location:
In person

Benefits

  • 401(k) Plans
  • Flexible Work Schedules
  • Dental Insurance
  • Other Retirement and Savings