Equine Ambulatory Client Assistant

Love horses but prefer less hay in your hair? Mid-Atlantic Equine Medical Center is looking for a new individual to join our front office team as an Ambulatory Client Assistant. You'll play a vital behind-the-scenes role supporting our field service department. This position is perfect for a friendly, enthusiastic professional who enjoys keeping things organized, helping teams run smoothly, and being the welcoming voice of our field service team.

In this position you will:

Answer incoming phone calls and communicate with clients via text, email and phone. Provide exceptional customer service while maintaining client and patient confidentiality. Support doctors by maintaining schedules and rescheduling appointments as necessary. Accurately maintain client information and patient medical records in practice management software (easyVet/VetZ). Process invoices, deposits and other related payments. You will excel here if you are: Passionate about providing a positive client experience. Friendly, dependable and calm under pressure. A multi-tasker and can prioritize effectively. Detail focused and ready for a fast-paced environment.

What you bring:

Experience working in a customer-facing position A background in basic equine knowledge and veterinary terminology (strongly preferred). Team oriented attitude. Strong computer skills.

What your schedule looks like:

Monday through Friday between the hours of 8am and 5pm with rotational Saturdays (8am to Noon) required. This is a full-time, year-round, permanent position. About the

Practice:

Since opening its doors in 1986, the Mid-Atlantic Equine Medical Center has developed an enviable reputation as one of the premier equine veterinary hospitals in the country. Our reputation has given us the opportunity over the years to work on horses of various breeds and disciplines, from Kentucky Derby, Hambletonian winners and Olympic athletes to our local Hunterdon County equine friends. The team that has been put in place allows the hospital to provide exceptional care to the patient, 24 hours a day, seven days a week. A doctor is always present at the hospital to oversee the care of patients. Perhaps more than any of our credentials is our doctor's commitment to resolve equine health issues and patiently and effectively communicate with horse owners and professionals.

Pay:

From $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Paid time off Uniform allowance Vision insurance Application Question(s): Please describe your equine experience.

Work Location:

In person Equine Ambulatory Client Assistant 4.0 4.0 out of 5 stars 40 Frontage Road, Ringoes, NJ 08551 From $17 an hour - Full-time Mid-Atlantic Equine Medical Center 2 reviews From $17 an hour - Full-time Love horses but prefer less hay in your hair? Mid-Atlantic Equine Medical Center is looking for a new individual to join our front office team as an Ambulatory Client Assistant. You'll play a vital behind-the-scenes role supporting our field service department. This position is perfect for a friendly, enthusiastic professional who enjoys keeping things organized, helping teams run smoothly, and being the welcoming voice of our field service team.

In this position you will:

Answer incoming phone calls and communicate with clients via text, email and phone. Provide exceptional customer service while maintaining client and patient confidentiality. Support doctors by maintaining schedules and rescheduling appointments as necessary. Accurately maintain client information and patient medical records in practice management software (easyVet/VetZ). Process invoices, deposits and other related payments. You will excel here if you are: Passionate about providing a positive client experience. Friendly, dependable and calm under pressure. A multi-tasker and can prioritize effectively. Detail focused and ready for a fast-paced environment.

What you bring:

Experience working in a customer-facing position A background in basic equine knowledge and veterinary terminology (strongly preferred). Team oriented attitude. Strong computer skills.

What your schedule looks like:

Monday through Friday between the hours of 8am and 5pm with rotational Saturdays (8am to Noon) required. This is a full-time, year-round, permanent position. About the

Practice:

Since opening its doors in 1986, the Mid-Atlantic Equine Medical Center has developed an enviable reputation as one of the premier equine veterinary hospitals in the country. Our reputation has given us the opportunity over the years to work on horses of various breeds and disciplines, from Kentucky Derby, Hambletonian winners and Olympic athletes to our local Hunterdon County equine friends. The team that has been put in place allows the hospital to provide exceptional care to the patient, 24 hours a day, seven days a week. A doctor is always present at the hospital to oversee the care of patients. Perhaps more than any of our credentials is our doctor's commitment to resolve equine health issues and patiently and effectively communicate with horse owners and professionals.

Pay:

From $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Paid time off Uniform allowance Vision insurance Application Question(s): Please describe your equine experience.

Work Location:

In person