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BP
BLUPAX PHARMACEUTICALS LLC
Customer Service Administrative Coordinator
Career Insights for Customer Service Supervisor
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Based on New Jersey data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$58,395 / year median in New Jersey
-2% projected decline
Job Description
Job Summary We are seeking a dynamic and organized Customer Service Administrative Coordinator to join our team! This vital role combines exceptional customer service skills with efficient administrative support to ensure smooth daily operations. As the frontline representative, you will handle client interactions, manage office tasks, and coordinate communication across departments. Your energetic approach and attention to detail will help foster positive relationships with clients and colleagues alike, contributing to a vibrant and productive workplace environment. This position offers an exciting opportunity for someone eager to grow their administrative and HR expertise while delivering outstanding support. Duties Serve as the primary point of contact at the front desk, greeting visitors and managing multi-line phone systems with professionalism and warmth Handle incoming calls, providing prompt and courteous customer support, while accurately directing inquiries to appropriate departments Manage data entry tasks using Microsoft Office applications and SAP for bookkeeping, invoicing, and record keeping along with HR related tasks Maintain organized filing systems, both physical and digital, ensuring confidentiality of sensitive information at all times Assist with office management duties such as scheduling appointments, coordinating meetings, and supporting daily administrative operations including ordering supplies for office and pantry areas Perform clerical tasks including typing, scanning, managing incoming and outgoing mail, managing office supplies, managing cleaning staff, and supporting personal assistant responsibilities as needed Requirements Proven experience in customer service, office management or administrative roles with strong organizational skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Excellent phone etiquette skills with experience handling multi-line phone systems and providing exceptional customer service both written and verbal Bilingual abilities are highly desirable to effectively communicate with diverse client populations Strong computer literacy including data entry, filing, proofreading, and handling confidential information securely Previous clerical experience combined with excellent time management skills to prioritize tasks efficiently Demonstrated ability to manage multiple responsibilities simultaneously in a fast-paced environment Personal assistant or office experience is a plus for supporting various administrative functions Join us in delivering top-tier, next level customer service while supporting our office operations! This role offers a rewarding environment where your organizational talents, adaptability, integrity and positive attitude will make a meaningful impact every day.