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Kessler Rehabilitation Center

Patient Service Specialist

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$47,301 / year median in New Jersey

+14% projected growth

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Job Description

Overview:

Kessler Rehabilitation Center Patient Service Specialist

• Front Desk Receptionist Position

Location:

1706 Woodbridge Ave Edison, New Jersey

FULL-TIME 40

hours/week Day and evening shifts

Pay Range:

$20-24 hourly depending on experience Must have reliable transportation At Kessler Rehabilitation Center we offer our employees: Generous PTO to maintain a healthy work-life balance Comprehensive medical/Rx, vision, and dental plan offerings Company matching 401(k) retirement plans, as well as Life and Disability protection Kessler Rehabilitation Center is the outpatient network of Kessler Institute for Rehabilitation, one of the nation's leading rehabilitation hospitals. Founded in 1948, Kessler has continued to expand its programs and services to meet the growing demand for quality outpatient physical and occupational therapies. Today, Kessler has more than 90 centers in 13 counties across New Jersey, and treats more than 38,000 patients each year. By carefully integrating clinical expertise, experience and leading-edge technologies, Kessler helps to optimize the recovery of individuals with orthopedic, sports and work-related injuries, musculoskeletal and neuromuscular conditions and other physical rehabilitation needs. Kessler is not only committed to the health and quality of life of its patients, but to the well-being of its communities. Our centers host a wide range of free educational events, screenings and seminars and offer programming to local schools and colleges, libraries, community organizations, youth centers, sports and recreation leagues, and other groups.

Responsibilities:

Greets patients with exceptional customer service to create a positive patient experience Answers phones Ability to Multi-task in a high volume setting Insurance verification and pre-authorization Schedules patients appointments and checks them in at arrival Collection of co-pays Daily cash balancing and weekly banking deposits Patient intake and data entry to ensure proper billing Complete daily billing reports and work with central billing office (CBO) Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience

Qualifications:

Minimum Qualifications HS diploma or GED is required Customer service experience required Preferred Experience Knowledge of insurance verification preferred Healthcare, Medical, Dental office administration preferred

Additional Data:

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law .

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance