Account Manager Holt Cargo Systems LLC Gloucester City, NJ Job Details Full-time $62,000

• $88,199 a year 18 hours ago Benefits Mileage reimbursement Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Qualifications Foreign language proficiency Managing customer accounts Customer communication Google Sheets Google Docs Customer relationship building Pricing optimization Shipment tracking for distribution operations Account development Mid-level Post-sales issue resolution Freight shipment tracking Customer engagement Client growth strategy Order issue resolution Gmail Account management experience Google Slides Experience with customer site (as sales environment) Full Job Description Holt Logistics Corp.

is a family owned, single-source service provider of commercial, accounting, marketing and technology services to marine terminal operators, warehouses and logistics companies.

Job Description:

You are expected to manage and grow existing accounts by bringing in new services and expanding on existing ones, focusing on increasing efficiency and maximizing profitability. Manage conflict with customers and act as their advocate internally, ensuring alignment and prioritization of resources for exceptional delivery service Target improvement for customers, collaborating with internal teams to identify strategic solutions Manage order activities and ensure accuracy in operating systems, including order communication flow, service failures, track & trace, and follow through with order claims. This role may involve communication with clients who primarily speak Spanish. While Spanish fluency is not a requirement for this position, candidates who possess—or are open to developing—basic conversational Spanish skills may find this beneficial in supporting client interactions. We welcome applicants of all language backgrounds and are committed to providing resources for language development where appropriate. Collaborate with Operation Managers to develop strategic-level pricing Culture of owning my customers' success Proficiency in MS Office and GSuite Applications (Gmail, Word/Google Docs, Powerpoint/Google Slides, and Excel/Google Sheets) Need to be tenacious, spontaneous and energetic Willing to work as a team and driven for results You will need to be self-motivated and driven for success Position will require use of personal vehicle to visit terminal work sites as well as visit clients/customers (through tri state area). Work travel is eligible for mileage reimbursement.

What We Offer:

We believe that taking care of our team is just as important as the work we do. Here's what you can expect when you join us: Comprehensive Health Coverage

• Medical, dental, and vision plans for you and your family Life Insurance
• basic life insurance provided by the company plus voluntary life insurance available for purchase Flexible Spending
• Healthcare and Dependent Care Flexible Spending available plus Transit and Parking options Paid Time Off
• PTO, vacation days, holidays and extended sick leave Retirement Plans
• 401(k) with company match to help you plan for the future Professional Development
• Access to training, conferences, and learning resources Wellness Support
• Mental health resources, company wellness events, financial incentives for wellness programs Team Culture
• Inclusive, collaborative environment with regular team events and recognition programs We're committed to creating a workplace where you can thrive—personally and professionally.